Career Posting

Customer Service Specialist

Cleveland, OH

Pison Stream Solutions is looking for 5 full-time Customer Service Specialists to join our team in Brecksville, Ohio. We are looking for bright and articulate team players who possess a desire to invest in growing our client services department.

What’s in it for you?

Paid vacation and paid sick leave; health, dental and vision benefits; life insurance; career growth.

What are the responsibilities?

  • Update the company database by inputting information from each call and keeping every customer field current and up to date
  • Collaborate with sales team in order to develop efficient methods for handling issues with revenue customers
  • Monitor customer satisfaction levels and develop methods for increasing them
  • Assist in creating different ways for delivering customer service


What is required?

  • Adaptable and action oriented customer service. Results centered customer focus
  • Flexible problem solver who thinks outside of the box
  • Microsoft Word, Excel, and Outlook
  • Articulate and well spoken in written and verbal communication
  • Professional demeanor
  • Innovative mindset and creative problem solving skills


Hours: Monday-Friday, 9:00 am-5:00 pm

Pay: Dependent on experience

Pison Stream Solutions operates with a premier focus on research & development and manufacturing in the chemical coatings industry in addition to designing advanced network systems. We are a worldwide leader in strategy, integrated systems and communication platforms that motivate disruptive innovations focusing on our customer’s success while inspiring continuous improvement in information technology, and research and development.

If you’re interested in this position, please submit an application for consideration!

Job Type: Full-time

Experience: 2 years of customer service experience preferred


Equal Employment Opportunity (EEO):  All employment decisions are made without regard to unlawful considerations of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital, family, or partnership status, sex, gender, gender identity, gender expression, age, sexual orientation, military and veteran status, status as a victim of domestic violence, stalking, or sex offenses, or any other legally protected status.  Reasonable accommodations are available to qualified disabled individuals, upon request.


Important Notice:  Employment at this location is contingent upon passing a background check.


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